The Gujarat Metro Rail Corporation (GMRC) has invited sealed Bids from the eligible Bidders for Contract for customer facilitation services at metro stations of Ahmedabad Metro rail project, Phase-1.
- Tender Reference No: GMRC/O&M/CFS-01(R)/2022
- Name of Work: Contract for customer facilitation services at metro stations of Ahmedabad Metro rail project, Phase-1.
- Approximate cost of work: INR 15 Crore
- EMD: INR 15 Lakh
- Completion period of Work: 02 Years
- Document Download Start Date: 29th September, 2022
- Document Download End Date: 20th October, 2022
- Pre-Bid Meeting: 04th October, 2022
- Bid Submission Start Date: 29th September, 2022
- Bid Submission End Date: 20th October, 2022
- Tender Opening Date: 20th October, 2022
General:
- Tender Fees and Tender Security is exempted for Micro & Small Enterprisesstomer facilitation services at metro stations of Ahmedabad Metro rail project, Phase-1rt Ticketing, or Cash and/or Facility Management for Banks/Financial Institutions, or Cash collection window operations, or Cash and/or (MSEs) registered with District Industries Centre or Khadi & Village Industries Commission or Khadi & Village Industries Board or Coir Board or National Small Industries Corporation or Date of Handicraft & Handloom or any other bodies specified by Ministry of Micro, Small & Medium Enterprises for appropriate category, and have valid registration certificate as on date of tender submission.
- The MSEs would not be eligible for exemption of Tender Fees and Tender Security if; Either they are not registered for the appropriate category. Or they do not have valid registration as on the date of tender submission.
- The tenderers seeking exemption from ‘Tender Fees and Tender Security’, being MSEs, shall ensure their eligibility w.r.t. above and submit registration certificate issued by the body under which they are registered which clearly mentions category of registration, and Terminal Validity of registration.
- In absence of any of the above requirements no exemption for ‘Tender Fees and Tender Security’ will be allowed and tenderers eligibility shall be dealt as if they are not registered with MSEs.
Eligibility:
- The tenders for this contract will be considered only from those tenderers (proprietorship firms, partnerships firms, companies, corporations, consortia or joint ventures) who meet requisite eligibility criteria prescribed in the sub-clauses of Clause 1.1.3 of NIT. In the case of a JV or Consortium, all members of the Group shall be jointly and severally liable for the performance of the whole contract.
- A non-Indian firm is permitted to tender either in a single entity or in a joint venture or consortium arrangement with any other Indian firm having minimum participation interest of 26% or their wholly owned Indian subsidiary registered in India under Companies Act1956 with minimum 26% participation.
- A tenderer shall submit only one bid in the same tendering process, either individually as a tenderer or as a partner of a JV. A tenderer who submits or participates in more than one bid will cause all of the proposals in which the tenderer has participated to be disqualified.
- No tenderer can be a subcontractor while submitting a bid individually or as a partner of a JV in the same bidding process. A tenderer, if acting in the capacity of subcontractor in any bid, may participate in more than one bid, but only in that capacity.
- Tenderers shall not have a conflict of interest. All Tenderers found to have a conflict of interest shall be disqualified. Tenderers shall be considered to have a conflict of interest with one or more parties in this bidding process, if:
- A tenderer has been engaged by the Employer to provide consulting services for the preparation related to procurement for on implementation of the project;
- A tenderer is any associates/affiliates (inclusive of parent firms) mentioned in subparagraph (a) above; or
- A tenderer lends, or temporarily seconds its personnel to firms or organisations which are engaged in consulting services for the preparation related to procurement for or implementation of the project, if the personnel would be involved in any capacity on the same project.
- A firm can submit the tender either as an individual firm or in a joint venture/Consortium. However, the lead partner in case of JV shall be one who has experience of similar work as mentioned in clause 1.1.3.2 A of NIT.
Work Experience:
- The Tenderers will be qualified only if they have successfully completed work(s) completion date(s) of which falling during last 7 years ending last day of the month of tender submission as given below:
- At least one “similar work”** of value of Rs 6 Crore or more, or
- Two “similar works” **each of value of Rs. 3.75 Crore or more, or
- Three “similar works”**each of value of Rs. 3 Crore or more
- Similar work for this contract includes work for Providing Manpower for
- Transport Ticketing, or
- Cash and/or Facility Management for Banks/Financial Institutions, or
- Cash collection window operations, or
- Cash and/or Facility Management for Malls/Commercial Complex.
stomer facilitation services at metro stations of Ahmedabad Metro rail project, Phase-1rt Ticketing, or Cash and/or Facility Management for Banks/Financial Institutions, or Cash collection window operations, or Cash and/or Notes:
- The tenderer shall upload details of work executed by them in the prescribed format as per Appendix-17 for the works to be considered for qualification of work experience criteria.
- Documentary proof such as completion certificates from the client clearly indicating the nature/scope of work, actual completion cost and actual date of completion for such work should be uploaded.
- In case work is executed for private client documentary proof such as copy of work order, Bill of quantities, Bill wise details of payment received certified by CA, TDS certificates for all the payments received, copy of final/ last bill paid by the client should be uploaded. The offers submitted without this documentary proof will not be evaluated.
- Value of a successfully completed portion of any on-going work up to the last day of the month previous to the month of tender submission will also be considered for qualification of work experience criteria.
- For completed works, value of work done shall be updated to the last day of the month previous to the month of tender submission price level assuming 5% inflation for Indian Rupees every year and 2% for foreign currency portions per year. The exchange rate of foreign currency shall be applicable 28 days before the submission date of tender.
- In case of joint venture / Consortium, full value of the work, if done by the same joint venture shall be considered. However, if the qualifying work(s) were done by them in a JV/Consortium having different constituents, then the value of work as per their percentage participation in such JV/Consortium shall be considered. This is to be substantiated with documentary evidence.
- If the above work(s) comprise(s) other works also, then client’s certificate clearly indicating the amount of work done in respect of the “similar work” shall be furnished by the tenderer in support of work experience along-with their tender submissions.
Source: GMRC -Tender | Image Credit (representational): GMRC
