Chennai Metro update: Tenders invited for development of web & mobile application for Track Maintenance Management System

In continuation to the tender for construction of 4 Underground Stations on corridor-3 of Phase-2, the Chennai Metro Rail Limited (CMRL) has invited sealed online tenders through e-procurement portal from reputed and experienced web & mobile application developers/service providers for CMRL Track maintenance through competitive bidding on two envelope/Packet system, (technical & financial) with initial filter for the works as detailed below.

  • Name of Work: Design, Development & Implementation of web based application & Mobile application for Track Maintenance Management System (TRAMMS) including Store Management System.
  • Tender No.: CMRL/TM/02/2020
  • Tender Security Amount (EMD): INR Rs.5,000/-
  • Period Of Work(Days): 90 
  • Pre Bid Meeting Date: 21-Dec-2020
  • Document Download / Sale Start Date: 14-Dec-2020
  • Document Download / Sale End Date: 20-Jan-2021
  • Bid Submission Start Date: 11-Jan-2021
  • Bid Submission End Date: 20-Jan-2021
  • Bid Opening Date: 21-Jan-2021

Scope of work:

TRAMMS is expected to have the following systems and functions, at a minimum

Maintenance Management SystemShall fully implement a track maintenance management solution as per CMRL requirement.

  • It shall have the following features, at the minimum.
  • Work order/Job card creation based on the Approved Plan.
  • Tracking the Planned vs actuals.
  • Checklists Updation.
  • Categorize out of tolerance readings.
  • Events and Alerts with color coding and prioritization.
  • Reports and messages.
  • Email / SMS alerts.
  • Alert Escalation process.
  • Bill/Payment Certification.
Material Management SystemManage the complete inventory and store activities by synchronizing with the maintenance management system. It shall have the following features, at the minimum.

  • Tracking inventory including repair and return items/ consumables.
  • Tracking material inside the stores.
  • Maintaining information for all Track Assets.
  • ROL alerts.
  • Generating POs based on alerts.
Hardware & Software
  • Capable of performing the intended functions without loss of performance at full load, even at adverse conditions.
  • Hardware shall be of service proven design.
  • App shall be user friendly.
  • Captured data should not be lost under any circumstances, including no mobile tower signal.


The above features are indicative only but not exhaustive. The developer is free to innovate their own ideas to fulfil or exceed the said scope of the project.

  • The above two systems mentioned above shall seamlessly exchange data among themselves, to have a smooth maintenance process. For example, maintenance management systems shall have the capability to analyze the data received from Hardware systems and contractors to raise work order/ requirement to store management systems for all defects and to send alerts.
  • Material management system shall receive the data from maintenance management system for keeping the spares ready for maintenance.
  • The above example is an indication only. Solution providers shall clearly describe the interfaces among the two systems in their technical proposal.
  • CMRL will provide necessary space/ Room to install private servers (if opted) inside the depot.

All bids are to be submitted on-line on the website (

Source: CMRL-Tender | Image Credit: CMRL