Delhi Metro Update: Tenders invited for Ticket Vending Services at various metro stations

Delhi Metro Rail Corporation (DMRC) Ltd. has invited online open e-tenders for the work Contract Package: DMRC/TVS-01/2021: “Ticket Vending Services at various metro stations and associated locations of DMRC network”.

  • Tender Reference Number: DMRC/TVS-01/2021
  • Name of Work: Ticket Vending Services at various metro stations and associated locations of DMRC network.
  • Approximate Cost of work: INR 75.86 Crores
  • Completion period of Work: 04 years
  • Document Download / Sale Start Date: 21-Feb-2022
  • Document Download / Sale End Date: 24-Mar-2022
  • Pre Bid Meeting Date: 03-Mar-2022 
  • Bid Submission Start Date: 17-Mar-2022
  • Bid Submission End Date: 24-Mar-2022
  • Bid Opening Date: 25-Mar-2022 

Objective: 

  • The objective of the Contract is to have Ticket Vending Services at various stations and associated locations of Delhi Metro by uniformed & trained outsourced Contractor’s staff for a defined period of time following all statutory requirements as stipulated in the Contract. 
  • To achieve the objective with full acceptance of the obligations, liabilities and risks which may be involved, the Contractor shall have to undertake the execution of Services.

Scope of Work: 

  • Contractor shall be required to execute the Ticket Vending Services with its own suitable uniformed & trained staff with the specifications / stipulations mentioned in this document or as determined by Delhi Metro from time to time. 
  • The services may be required at the metro stations, associated locations, offices, premises, etc. as deemed fit by Delhi Metro.

Required Services: 

The contractor shall provide Ticket Vending Services to Delhi Metro by deploying failsafe measures, providing early warning and mobilizing troubleshooting elements thereby ensuring: –

  • Issuing Contactless Smart Tokens / Contactless Smart Cards from Ticket Office Machines (TOMs) / other authorized mediums installed at the stations / other locations of Delhi Metro. The staff, so deployed, may be asked to perform associated / related works.
  • They will be required to ensure cleanliness in and around their workplace.
  • The contractor may be asked to provide other associated services viz.:
    • Manning of Delhi Metro’s Automatic Fare Collection (AFC) Gates for prevention of token loss, to contain ticketless travel and to guide/ inform passengers regarding use of AFC Gates, penalty provisions for violations during metro travel, etc.
    • Crowd management on Platforms, near Lifts/Escalators, at Station Entrances, in Circulating Areas, etc.
    • Deployment at any Delhi Metro location for the guidance of commuters/other persons regarding Delhi Metro system, behaviour & etiquettes.
    • To obtain and to record Delhi Metro services related data.
    • To regulate access control at nominated places of deployment, prevent misuse of premises & facilities, prevent trespassing, unauthorised parking, unauthorised construction, prevent squatting in Delhi Metro premises, vandalism & throwing of garbage in Delhi Metro area, prevent littering and ensuring cleanliness.
    • Regulate parking of vehicles in parking lots and around designated areas of Delhi Metro.
    • Deployment in office buildings & other installations for miscellaneous customer facilitation services.
    • Contractor’s staff shall be required to protect Delhi Metro’s property, personnel & passengers against harm/theft/ damage and should be acquainted to undertake fire fighting operations with available equipments & resources.
    • Any other related job / work as determined / assigned by Delhi Metro.

Recent Tender:

Delhi Metro Rail Corporation Limited (DMRC) has invited the following tender:

  • Tender Reference Number: DS-06
    • Name of Work: Design, Manufacture, Supply, Installation, Testing & Commissioning of Train control & Signalling System for Aerocity to Tughlakabad Corridor of Phase-IV of Delhi MRTS.
    • EMD Amount: INR 1,56,00,000/-
    • Period Of Work: 1460 Days
    • Document Download / Sale Start Date: 18-Feb-2022
    • Document Download / Sale End Date: 04-Apr-2022
    • Pre Bid Meeting Date: 04-Mar-2022 
    • Bid Submission Start Date: 28-Mar-2022 
    • Bid Submission End Date: 04-Apr-2022
    • Bid Opening Date: 05-Apr-2022
  • Tender Reference Number: DS-11
    • Name of Work: Design, Manufacture, Supply, Installation, Testing and Commissioning of Fibre Optics Transmission System (FOTS) for 3 Priority Corridors of Phase-IV of Delhi MRTS.
    • EMD Amount: INR 41,00,000/- 
    • Period Of Work:
    • Document Download / Sale Start Date: 16-Feb-2022
    • Document Download / Sale End Date: 04-Apr-2022
    • Pre Bid Meeting Date: 07-Mar-2022
    • Bid Submission Start Date: 28-Mar-2022
    • Bid Submission End Date: 04-Apr-2022
    • Bid Opening Date: 05-Apr-2022
  • Tender Reference Number: DT-07
    • Name of Work: Design, Manufacturing and Supply of UIC-60 Turnouts and Scissor crossover for Ballasted/Ballast less Track of Delhi Metro Phase – IV Corridors (Line-7 Extension- Maujpur to MajlisPark and Line-10- Tughlakabad to Aerocity).
    • EMD Amount: INR 14,98,000/-
    • Document Download / Sale Start Date: 11-Feb-2022
    • Document Download / Sale End Date: 31-Mar-2022
    • Pre Bid Meeting Date: 25-Feb-2022
    • Bid Submission Start Date: 24-Mar-2022
    • Bid Submission End Date: 31-Mar-2022
    • Bid Opening Date: 01-Apr-2022

Tender document can only be obtained after registration of tenderer on the website https://eprocure.gov.in/eprocure/app.


Source: DMRC-Tender | Image Credit (representational): DMRC