The Delhi Metro Rail Corporation Limited (DMRC) has awarded a major Letter of Acceptance (LoA) to M/s Nuvision Commercial and Escort Services (NCES). This contract covers the provision of Train Operations Services for the Red Line and Green Line of the Delhi Metro, marking a significant step in enhancing operational efficiency on these key routes.
More Details:
- Tender Reference Number: DMRC/TRAIN-OPS-03/2023
- Name of Work: Train Operations Services on Red Line (Shahdara Crew Control) and Green Line (Mundka Crew Control) of Delhi Metro Network.
- Awarded Value: INR 65,09,68,759.13/-
- Contract Period: 2310 Days
Objectives:
The Contractor shall manage Train Operation services as per DMRC’s requirements. Successful Bidder [Contractor] may be asked to provide entire / partial services, by deploying their trained & competent manpower, on other Lines and upcoming Lines of Delhi Metro network, in case of any need / emergency. The management of Train Operation Services shall be carried out by a team of Train Drivers, Train Driver Supervisors & Train Driver Manager.
Scope of Work for the Contractor:
- Outsourced Train Operations Staff shall operate train services as per the Timetable and following the instructions of Traffic Controller [deployed at Operation Control Centre (OCC)] for train movement on the Mainline and Depot Controller instructions for movement of trains in the Depot.
- It is required to manage the Train Operations Services i.e. driving the train and managing the Crew Control at Shahdara on Red Line and Crew Control at Mundka on Green Line. Brief of the required services (Train Running Hours), working requirements (timetable) and area of deployment is detailed as under:
| Sr. No. | Line | Location | Average Train Running Hours per day(subject to change as per operational requirement of DMRC) |
| 1 | Red | Shahdara Crew Control | 532 |
| 2 | Green | Mundka Crew Control | 343 |
Details about Completion Period of Work:
- For Red Line: 77 Months (02 Months for Mobilisation + 03 Months of training +72 Months of Train Operations)
- For Green Line: 77 Months (2.5 Months for Mobilisation + 2.5 Months of training +72 Months of Train Operations)
Conclusion:
This contract with M/s Nuvision Commercial and Escort Services (NCES) marks a key step in improving Delhi Metro’s efficiency. By managing Train Operations Services for the Red and Green Lines, NCES will ensure reliable, timely service, with trained staff handling operations and crew control, enhancing the overall commuter experience.
Source: DMRC – Tender Update | Image Credit (representational): DMRC
