IRSDC invites EOI for empanelment of Service Providers for Management of Various Services at Railway Stations

Indian Railway Stations Development Corporation Limited has invited online applications from eligible applicants for the Project “Empanelment of Service Providers for Management of Various Services at Railway Stations”. The EOI is open to all entities having relevant experience and interested in management of services at railway stations. The details are as under:

  • Tender Reference Number: IRSDC/HQ/EOI/2021/15/All Stations
  • Document Download / Sale Start Date: 11-Aug-2021
  • Document Download / Sale End Date: 07-Sep-2021
  • Bid Submission Start Date: 11-Aug-2021
  • Bid Submission End Date: 07-Sep-2021
  • Bid Opening Date: 07-Sep-2021

Introduction: 

  • Ministry of Railways (MOR) has decided to develop/redevelop certain identified railway stations across India through a special purpose company named as ‘Indian Railway Stations Development Corporation Limited’ (hereinafter referred to as “IRSDC” or “Authority”) established under the Companies Act, 1956 with equity participation of Rail Land Development Authority (RLDA) and Ircon International Limited (IRCON).
  • IRSDC has been approved as the nodal agency for the development/redevelopment of all railway stations across Indian Railway network and also the main Project Development Agency. IRSDC is responsible for facility management of entrusted railway stations and to undertake the said obligations it has appointed Facility Manager.

Facility Management at Railway Stations:

IRSDC is presently managing facility management for five stations viz.,

  • Chandigarh
  • Anand Vihar Terminal
  • Pune
  • Secunderabad &
  • Bengaluru City and it has already appointed the Station Facility Managers for these stations. Facility Manager is an established integrated facility management agency who is undertaking operations, maintenance, and repair at station along with collection of station revenues. IRSDC may takeover other stations over Indian Railways.

Services:

In order to manage various services and maintain the public services at the aforementioned railway stations & other railway stations under IRSDC as decided by Authority on shorter term through temporary contracts, Authority intends to call for limited bids. Authority seeks Applications from the interested service providers and operators “Applicants” for Empanelment ”Project” through this Expression of Interest “EOI” for being pre-qualified and shortlisted applicants for various services. The services are:

  • Catering Services: The Catering services shall be broadly divided into three categories. The applicants may apply for empanelment in any 01 (One) of the three categories as under.
SNEmpanelment CategoryBrief Scope of Work (Catering Unit)
1Category ASetting-up, Operation & Management of Catering Stalls
2Category BSetting-up, Operation & Management of Quick Food Joint
3Category CSetting-up, Operation, Management & Transfer of Food Plaza
  • Participation parameter of Empanelment category: 
  • The empanelled service providers under the various categories in Catering services shall be eligible for participation in call of limited bids as under:
    • Empanelled Service Provider under Category-A shall be eligible for participation in limited bids for units under Category-A.
    • Empanelled Service Provider under Category-B shall be eligible for participation in limited bids for units under Category-A & B.
    • Empanelled Service Provider under Category-C shall be eligible for participation in limited bids for units under Category-A, B & C.
  • Advertisement Services
  • Parking Services
  • Pest Control Services
  • Retail Services: Retail services shall be broadly divided into two categories. The applicants may apply for empanelment in any of the two categories as under: 
SNEmpanelment CategoryBrief Scope of Work (Retail Unit)
1Category Retail-1Setting-up, Operation & Management of Multipurpose Stalls
2Category Retail-2Setting-up, Operation & Management of Retail Outlet
  • Participation parameter of Empanelment category: The empanelled service providers under the categories in Retail services shall be eligible for participation in call of limited bids as under:
    • Empanelled Service Provider under Category Retail-1 shall be eligible for participation in limited bids for units under Category Retail-1.
    • Empanelled Service Provider under Category-Retail-2 shall be eligible for participation in limited bids for units under Category Retail-1 & Retail-2.
  • Innovative Services
  • Housekeeping and Mechanical Electrical & Plumbing (MEP) Services
  • Pay & Use facility services
  • Cloak Room Services

About IRSDC:

  • Indian Railway Stations Development Corporation Ltd. (IRSDC) is a Joint venture company of RLDA, RITES and IRCON.
  • IRSDC is at the core of Indian Railways mission of transforming the country’s railway stations into world-class 24×7 hubs and is the Nodal Agency and the main Project Development Agency (PDA) for the redevelopment of Railway stations.
  • These redeveloped hubs will be called ‘Railopoli, as it will attract huge investment and business opportunities.

To fast track the redevelopment of Railway Stations and harness the true value of commercial development, the following tools have been developed by IRSDC/MoR to streamline all processes for planning, designing, tendering, implementation and management of Railway Stations in India:-

  • Model Agreements for Station redevelopment and Station Facility Management
  • Updation of Manual for Standards and Specifications for Railway Stations; brought out by MoR
  • Handbook for Master planning & Value Creation far Railway Station (Re) development
  • Harmonized Guidelines for Standards of Accessibility & Provisions of Facilities for Persons with Disabilities (Divyangjan) in Indian Railways – by MoR
  • Form-based codes for Commercial Development within Railway Land, comprising of:-
    • Codes for Station Area Layout Regulating Plans
    • Codes for Property Development Cards (Commercial Development)
    • Codes for Architectural Design within Commercial Development
    • Codes for Green Buildings within Commercial Development
  • Handbook for Preparation of Layout Regulating Plans and Property Development Cards
  • Codes for up-gradation of Heritage Railway Assets (For full project lifecycle).

The above RFQ documents can be downloaded from the website https://www.etenders.gov.in.


Source: IRSDC-Tender | Image Credit (representational): IRSDC