IRSDC invites tender for Empanelment of Service Providers for Management of Various Services at Railway Stations

Indian Railway Stations Development Corporation Limited (hereinafter referred as “IRSDC” or “Authority”) has invited online applications from eligible applicants for the Project “Empanelment of Service Providers for Management of Various Services at Railway Stations”. The details are as under:

  • Tender Reference Number: IRSDC/HQ/EOI/2021/15/All Stations
  • Name of Work: Empanelment of Service Providers for Management of Various Services at Railway Stations.
  • EOI Security cum Earnest Money Deposit (SEMD): INR 2 Lakh  
  • Document Download / Sale Start Date: 07-Sep-2021
  • Document Download / Sale End Date: 07-Oct-2021
  • Bid Submission Start Date: 07-Sep-2021
  • Bid Submission End Date: 07-Oct-2021
  • Bid Opening Date: 07-Oct-2021

Introduction:

  • Ministry of Railways (MOR) has decided to develop/redevelop certain identified railway stations across India through a special purpose company named as ‘Indian Railway Stations Development Corporation Limited’ (hereinafter referred to as “IRSDC” or “Authority”) established under the Companies Act, 1956 with equity participation of Rail Land Development Authority (RLDA) and Ircon International Limited (IRCON).
  • IRSDC has been approved as the nodal agency for the development/redevelopment of all railway stations across Indian Railway network and also the main Project Development Agency. 
  • IRSDC is responsible for facility management of entrusted railway stations and to undertake the said obligations it has appointed Facility Manager.

Facility Management at Railway Stations:

  • IRSDC is presently managing facility management for five stations viz.,
    • Chandigarh
    • Anand Vihar Terminal
    • Pune
    • Secunderabad 
    • Bengaluru City
  • and it has already appointed the Station Facility Managers for these stations. Facility Manager is an established integrated facility management agency who is undertaking operations, maintenance, and repair at station along with collection of station revenues. 
  • IRSDC may take over other stations over Indian Railways.

Scope of Work:

Various Services for Empanelment:

  • The various services under which the empanelment shall be done are mentioned below. Authority may add or delete any or all services or amend any services from time to time. Some of the services have been classified in categories viz. Catering Services and Retail services. 
  • Applicants desirous in getting empanelled for these services shall have to apply for any 1 (One) specific category under the respective service. In case, an applicant is interested to get empanelled in more than 01 (One) service then, he shall have to apply separately and submit separate applications for each service. 
  • In such case, the EOI Application Fee & SEMDs shall be payable as under:
    • EOI Application Fee: Single EOI application Fee shall be payable, as applicable, by the applicants.
    • SEMDs: Separate SEMDs for each service shall be payable by the applicant. Applicants interested in getting empanelled in more than 1 service shall be required to compile all the EOI applications pertaining to more than 1 service in a single PDF file for uploading on CPP portal.

The various services for empanelment are:

  • Catering Services: Catering services shall be broadly divided into three categories. The applicants may apply for empanelment in any 01 (One) of the three categories.
    • Category – A (Catering Stall): This category shall include setting-up, operation & management of Catering stall. The catering stall is a unit which offers various food & beverage (F&B) items to the passengers. The selling rates of the F&B items generally is printed maximum retail price (MRP) based and few F&B items and/or their rates may be regulated by Authority. The rates of the local delicacies/regional items to be sold require approval of Authority.
    • Category – B (Quick Food Joint): This category shall include setting-up, operation & management of Quick Food Joint. This catering unit offers various food & beverage (F&B) items including snacks to the passengers. The selling rates of the F&B items are generally market oriented. The packaged items are sold at the printed maximum retail price (MRP) based and few F&B items and/or their rates may be regulated by the Authority. The rates of the local delicacies/regional items to be sold require approval of Authority. The unit may or may not have seating facility with/without kitchen as per the plan.
    • Category – C (Food Plaza): This category shall include setting-up, operation, management & transfer of Food Plaza. This catering unit generally has large area and has generally air-conditioned dining facility and kitchen. It offers meals of various cuisines and food & beverage (F&B) items including snacks to the passengers. The selling rates of the F&B items are generally market oriented. The packaged items are sold at the printed maximum retail price (MRP) based and few F&B items and/or their rates may be regulated by Authority. The rates of the local delicacies/regional items to be sold require approval of Authority.
    • Participation parameter of Empanelment category: The empanelled service providers under the various categories in Catering services shall be eligible for participation in call of limited bids as under:
      • Empanelled Service Provider under Category-A shall be eligible for participation in call of limited bids for units under Category-A.
      • Empanelled Service Providers under Category-B shall be eligible for participation in call of limited bids for units under Category-A & B.
      • Empanelled Service Providers under Category-C shall be eligible for participation in call of limited bids for units under Category-A, B & C.
    • Advertisement Services: This shall comprise of management of the advertisement through displays & other modes at the railways stations.
    • Parking Services: This shall comprise of management of parking services for parking of bicycle & 2/3/4 wheelers and may include the parking with access control with boom barriers.
    • Pest Control Services: This shall comprise of management & operation of the pest control services at the earmarked area at railway stations.
    • Retail Services: Retail services shall be broadly divided into two categories. The applicants may apply for empanelment in any of the two categories as under:
      • Retail-1 (MPS Stalls): This category shall include setting-up, operation & management of MPS stalls. The MPS stall is a unit which offers various journey convenience items generally used by the travelling passengers. The selling rates of the items generally are printed maximum retail price (MRP) based and few items and/or their rates may be regulated by the Authority.
      • Retail-1 (Retail Outlet): This category shall include setting-up, operation & management of Retail outlet. This unit offers items including F&B items, journey convenience items generally used by the travelling passengers. Authority issues list of excluded items for the unit. The selling rates of the items generally is printed maximum retail price (MRP) based and few items and/or their rates may be regulated by the Authority.
      • Participation parameter of Empanelment category: The empanelled service providers under the categories in Retail services shall be eligible for participation in call of limited bids as under:
        1. Empanelled Service Provider under Category Retail-1 shall be eligible for participation in call of limited bids for units under Category Retail-1; &
        2. Empanelled Service Providers under Category-Retail-2 shall be eligible for participation in call of limited bids for units under Category Retail-1 & Retail-2.
    • Innovative Services: This category shall include setting-up, operation & management of any innovative services or model of business. Based on the availability of the services at Railway stations and/or other criteria, Authority shall decide the classification of a service under innovative services.
    • Housekeeping and Mechanical Electrical & Plumbing (MEP) Services: This shall be for management & operations of housekeeping and MEP services at the railway stations.
    • Pay & Use facility: This shall be for management & operations of Pay & Use facility services at the railway stations..
    • Cloak Room Services: This shall be for management & operation of the cloak room services at the railway stations.

The EOI document is available online and interested applicants can download the EOI application and submit the EOI application online. 


Source: IRSDC-Tender | Image Credit (representational): MoR