N.F. Railway takes initiative to provide better customer interface to improve the freight transportation

F. Railway has been taking several initiatives to improve the freight transportation and provide better customer interface. Among such initiatives, few more stations have been opened for handling both outward & inward goods traffic during the month of October, 2022.

More details:

  • To improve customer interface and further augment freight transportation, Moinarband station under Lumding division has been opened for outward loading of stone chips and boulder traffic.
  • Namrup station under Tinsuika division has been opened for handling of outward coal traffic for a period of three months w.e.f 10th October, 2022. Chaprakata station under Rangiya division has been opened for handling of both outward and inward goods traffic except coal, POL, livestock, explosive and crane consignment w.e.f 13th October, 2022.
  • Hasimara station under Alipurduar division has been opened for handling of inward automobile traffic w.e.f 14th October, 2022. Earlier, it was opened for handling of both outward & inward goods traffic except coal, POL, livestock, explosive, crane consignment and handling of container traffic.
  • Moreover, Kamalajari station under Lumding division has been opened for handling of outward iron and steel consignment (crane consignment) w.e.f 28th October, 2022. Tetelia station under Lumding division has been opened for handling of outward automobile traffic for a period of six months w.e.f 31st October, 2022.
  • Both the stations were earlier opened for handling of all outward & inward goods traffic including coal except POL, livestock, explosive and crane consignment.
  • As part of the digital initiative, e-payment of freight facilities has been provided for the first time for booking of freight like cement from Lanka station under Lumding division.
  • Further, leasing of Parcel Van for round trip has been commissioned in train no. 15636/15635 (Guwahati – Okha – Guwahati Express) from 24th October, 2022; train no. 12552/12551 (Kamakhya – SMVT Bengaluru – Kamakhaya Express) from 26th October, 2022 & train no. 22449/22450 (Guwahati – New Delhi – Guwahati Express) from 01st November, 2022 which will result in sustainable growth in revenue.
  • Improvement of customer interface and opening of new terminals leads to increased loading and unloading of freight trains. As a result of which revenue of N.F. Railways will significantly grow in the coming years.

Source: Northeast Frontier Railway- Press Release | Image Credit (representational): SCR