In yet another step to enhance passengers convenience, NCRTC has introduced new features in the ‘RRTS Connect’ App to make passengers’ journeys more favourable and comfortable. The app now includes many features such as ticket booking, live train tracking, station facilities, station navigation, last-mile connectivity, and lost and found services.
More Details:
National Capital Region Transport Corporation (NCRTC) has rolled out exciting updates to the ‘RRTS Connect’ App, making travel on Namo Bharat trains smoother and more convenient. Available on Google Play and the Apple Store, the app now includes a host of new features alongside ticket booking, ensuring a more comfortable journey for passengers on the country’s first Regional Rapid Transit System (RRTS) Corridor.
Ticket Booking Feature:
Passengers can book their journey tickets under the “Plan Your Journey” option on the ‘RRTS Connect’ app, with payments accepted via UPI, debit or credit card, and net banking. Users can also access their transaction history to review details about their previous journeys and download invoices.
Live Train Tracking Feature:
- NCRTC has introduced a live train tracking feature that shows passengers the real-time status and tracking of Namo Bharat trains available at their station in the next 30 minutes.
- Additionally, it provides information about the next station in the direction of Delhi or Meerut, the distance to it, and the estimated time of arrival.
- The app also offers a complete timetable of train services, including start and end times for all days of the week.
Feeder Bus Services Feature:
- The app’s “Feeder Bus Services” feature provides comprehensive information about bus stops near the starting point of the journey and the nearest available RRTS station, including bus arrival and departure times for better travel planning.
- Additionally, RRTS passengers can book bikes, autos, and cabs at stations through a link to the Rapido app, allowing for easy ride booking.
- These features effectively address the crucial need for last-mile connectivity.
Station Facilities Feature:
- The “Station Facilities” option is a true game-changer, providing extensive information to enhance your travel experience.
- It displays the name and location of the nearest RRTS station, along with key nearby landmarks.
- Details on drinking water and restroom availability, entry and exit gate status, and which gates are open for passengers are also included.
- The app provides platform information, train directions, and the operational status of lifts and escalators.
- Additionally, it offers parking information, showing the number of two-wheeler and four-wheeler parking spaces available.
- The app includes the complete station layout design of the platform and concourse levels, making navigation and planning easy.
- Furthermore, the contact number for the station control room is provided in the app.
- Passengers can contact the control room for assistance or send WhatsApp messages for help or suggestions.
- The ‘RRTS Connect’ app also provides information about major attractions near RRTS corridor stations and includes a system map for passengers to learn about all the stations on the corridor.
Lost & Found Feature:
- The “Lost & Found” feature on the app lists all recovered items, along with the date, time, and station where they were found, and includes the procedure for recovery.
- The “Report a Complaint” section allows passengers to register complaints and suggestions.
- The new features of the ‘RRTS Connect’ app provide passengers with essential tools and information, ensuring a convenient and comfortable journey on Namo Bharat trains.
These enhancements in the ‘RRTS Connect’ App underscore NCRTC’s commitment to providing a seamless and convenient travel experience for passengers, ensuring that every journey is more efficient and enjoyable.
Source: NCRTC – Press Release | Images Credit: NCRTC
