RailTel invites tender for supply, installation and maintenance of IP based CCTV surveillance system at coaches of Indian Railways

RailTel Corporation of India has invited tender for Supply, installation, testing, commissioning, integration with existing VSS infra, operation and maintenance of IP based Closed Circuit Television (CCTV) surveillance system at coaches of Indian Railways.

  • Tender Reference Number: RailTel/Tender/OT/CO/NTP/2022-23/VSS/005
  • Name of Work: Supply, installation, testing, commissioning, integration with existing VSS infra, operation and maintenance of IP based Closed Circuit Television (CCTV) surveillance system at coaches of Indian Railways.
  • EMD: INR 4,51,50,000 Crore
  • Contract Period: 365 Days
  • Document Download / Sale Start Date: 30th December, 2022
  • Document Download / Sale End Date: 27th January, 2023
  • Bid Submission Start Date: 30th December, 2022
  • Bid Submission End Date: 27th January, 2023
  • Bid Opening Date: 27th January, 2023

Project Background:

  • Indian Railways (IR)isa governmental entity under the Ministry of Railways which operates India’s National Railway System. It is run by the government as a public transport and manages the third-largest railway network in the world by size. Indian Railways is the lifeline of India and has an estimated daily ridership of more than 2 crores.
  • In order to enhance security for passengers especially women & children at Railway Stations and Coaches, which are major hubs of transportation, IR intended to install Internet Protocol (IP) based CCTV at Stations and Closed Circuit Television (CCTV)Surveillance System at Coaches of Indian Railways.
  • RailTel, a Miniratna PSU under Ministry of Railways, has been entrusted with the work of providing an IP based Surveillance System with Video analytics and Facial recognition system at Railway Stations and TrainCoaches. Number of Cameras in each Coach is to be installed as per drawing given in RDSO specification and requirement of IR. In case, type of coaches is not covered under RDSO specification then cameras are to be installed as per Railway Requirement.
  • RailTel has provided (or in process of implementation) VSS system at Railway Stations. These Railway Stations are being monitored from their controlling RPF Thanas/Post (List given in Annexure-I), Divisional& Zonal Security Control, Railway Board and Command & Control Centre at Delhi(List given in Annexure-I). RailTel has already provided large format displays, Workstation and GUI (VMS) at these locations.
  • Under this Tender, the selected Bidder(s) is required to provide an IP based CCTV Surveillance system in Coaches of EMU/MEMU/DEMU & Premium Trains like Rajdhani, Duranto, Shatabdi etc. List of Coaches for each package to be covered under the present scope of tender is mentioned in BDS (Chapter-5, Section-I).
  • Indicative list of Coaches along with their Zonal Railwaysis enclosed as Annexure-II of Chapter-7. It is pointed out that the bidder is required to integrate these locations also with the proposed CCTV infra under the scope of this tender. 

Scope of Work:

  • IP based CCTV Surveillance System in Coaches of Indian Railways, the scope of work includes Supply, Installation, Testing, Commissioning, Integration (with existing VSS Infra at RPF Thana/Post, Divisional/Zonal Security control, RailTel’s Data Centers, Command & Control Centre-Delhi, Railway Board etc.), operation and maintenance of IP based CCTVSurveillance System at Coaches of Indian Railways. 
  • The requirement mentioned in this Tender/RFP, BEING A TURNKEY BASIS PROJECT, calls for a complete working system and not components thereof. Therefore, the Bids must be complete with all equipment and required accessories along with necessary power systems including all type of connectors, patch leads, mounting, reinforcement (cable/wire) and fitting hardware, plugs, sockets and any hardware/software, etc. as required for complete installation & commissioning of the System under this contract.

The complete project consists of following phases:

  • Proof of Concept (POC) – All Bidders shall conduct POC as mentioned in Clause  4.A.47 of Chapter-4A (Section-I).
  • Supply, Installation, Commissioning and Integration with Existing VSS Infrastructure.
  • Maintenance & Warranty- Maintenance supervision period as mentioned in clause 4.A.2.5 and warranty as mentioned in BDS (Chapter-5, Section-I). 
  • AMC (5 years after completion of Warranty Period). 

The detailed scope of work includes following: 

  • Planning, Design, Supply, Installation, Testing, Commissioning, Integration with Existing VSS Infra (existing VSS Infra at RPF Thana/Post, Divisional/Zonal Security control, RailTel’s Data Centers, Command & Control Centre-Delhi, Railway Board etc.), Operation and Maintenance of the IP based CCTVSurveillance System at various Coaches of Indian Railways as per RDSO specification no. RDSO/SPN/TC/106/2022, Version 2.1 or latest.
  • However, RailTel reserves the right to include other types of coaches under the scope of work as per the requirement of Indian Railways.
  • The system shall comply with RDSO Specification RDSO/SPN/TC/106/2022, Version 2.1 or latest. However, in case of any conflict on the solution design parameters, system functional requirements and technical specification of a system/item between RDSO specifications mentioned in the tender conditions, the RDSO specifications will prevail.
  • The bidder should prepare a site plan showing exact location of different types of Camera, NVR etc. at various locations inside Coaches as per site requirement in consultation with RailTel& Railways after the proper site survey.
  • The proposed site plan should have an optimum number of cameras so as to cover Coaches from a security point of view. Installation of the CCTV systems at Coaches shall be carried out only as per Railway’s approved drawings & plans. Supply, laying and fixing of electrical wiring and network cabling including OFC.
  • Supply of complete hardware components for the proposed solution (Cameras, Servers, Video Recorder Unit(VRU)/Mobile NVR(M-NVR), storage systems etc.) including AMC and Warranty.
  • Supply of any other equipment/infrastructure or services required for the proper installation, testing, commissioning, operation, and maintenance of CCTVsurveillance system as per the approved design.
  • Supply of all software/licenses for the solution including peripheral applications, middleware, environmental software or any other related software/licenses as required in the proposed solution (Including AMC and Warranty).
  • Seamless integration of the Server(s), VRU/M-NVR, Cameras, Network devices, Storage hardware, Software etc. including existing VSS infra.
  • Remote operation and monitoring of CCTV Surveillance system installed in Coaches & Data Centers from RPF Thana/Post/Coaching Depot, Divisional HQ and Zonal HQ through the RailTel/Railways TCP/IP/MPLS network as prescribed in RDSO Specification RDSO/SPN/TC/106/2022, Version 2.1 or latest.
  • Bidders are required to plan a sufficient number of CMS (including VMS), VA, FRS & CCC licenses and other IT equipment to facilitate the same. Bidder is required to extendNetwork connectivity from the CCTV Surveillance system installed in Coaches to RailTel’s Data Center Through Wi-Fi Network & Mobile Network.
  • List of Divisional HQ, Zonal HQ is mentioned in Annexure-I (Chapter-7). Details of RPF Thana/Post having is mentioned in Annexure-I (Chapter-7)& Clause 8.2 of Chapter-8 (Section-I). List of Coaches covered under the scope of present tender is mentioned in Annexure-II (Chapter-7).
  • Integration of existing CCC application with Central Management System including CMSat API/SDK and application level. The bidder should provide API/SDK of CMS, VA & FRS software to the OEM of CCC application. During project duration (i.e., upto AMC), if required by RailTel, the bidder shall provide the API/SDK of supplied software (under the scope of this tender) to RailTel without any additional cost.
  • To identify, develop and deliver the training to the Railways/RailTel staff for the CCTV System to be installed and commissioned.
  • To demonstrate the functioning of all the modules of software and features of hardware components as and when required by Railways.
  • Integration of the proposed CCTV Surveillance System with existing VSS system at  Coaches and existing LAN infra (at RPF Thana/Post location), where VMS is already  available.
  • Preparation of Digital Network topology of CCTV at Coaches (including RPF Thana/Post) showing makes, model, IP address, connectivity etc. (including existing VSS infra).The Video and Tampering Alarm data feeds from CCTV cameras ofCoaches shall be stored in the Video Recorder Unit for at least 30 days at 25 FPS with Full HD resolution with H.265 or higher Video Compression.
  • Remote operation and monitoring of Coaches from RPF Thana/Post, Divisional HQ and Zonal HQ etc. shall be done through the RailTel/Railways MPLS network or OFC Network (to be decided by RailTel).
  • There shall be provision of a minimum two number of Panic Button in each Coach. Pressing Panic Button shall provide local buzzer as well as alarm to the Data Centre / Centralized location through available network for CCTV application.
  • RailTel will provide a SIM/e-SIM card for LTE based Mobile Communication for each  VRU/M-NVR supplied by the Bidder under this Tender.
  • Replacement of all consumable items including batteries of UPS supplied by the contractor (at no additional cost to RailTel) during Maintenance supervision, warranty and AMC period.
  • Provision of necessary man-power for maintaining CCTV as per SLA requirement during Maintenance supervision period of 12 months after issue of final PAC, warranty period of 24 months and AMC period of 5 years without any additional cost to RailTel.
  • After the completion of contract duration, the successful bidder shall hand over all the components of the video surveillance system in working condition to Railways/RailTel.
  • In Future (during project duration of this Tender including AMC period) for implementation of CCTV in Coaches, the bidder shall assist in integration of software applications installed at RPF Thana/Post or at DC&DR with software applications installed under this tender without any additional cost to RailTel.
  • Bidders shall follow best practices(in addition to RDSO specifications) during installation, commissioning, maintenance, warranty and AMC period for CCTV Surveillance System project.
  • Bidder is required to submit the Server calculation sheet for CMS Hardware, FRS Database & Matching Server duly vetted by their respective OEMs.
  • Bidder is required to integrate the existingCCTV Surveillance system at Coaches (not covered in present scope of Tender) with the CCTV Surveillance system proposed in the Tender during project duration, if required by RailTel/IR.
  • Bidder shall ensure Integration of his CCTV Infra with EMS application provided by RailTel.
  • Bidders shall attend failures related to defective cameras and general maintenance in Coaches covered under other packages of this Tender (for SLA calculation of such failures please refer to Clause no. 4.A.8.5 (6) of this tender. Bidder, maintaining these defective coaches, shall extend all possible help to other bidders in rectification of the failure.

The complete documents can be downloaded from https://www.ireps.gov.in


Source: RailTel- Tender | Image Credit (representational): RailTel