Originating freight loading of Eastern Railway has made considerable increase during October & November 2020. During October 2020, originating freight loading from ER was 5.44 million tonnes which is 23.91% higher than the corresponding month of the last year.
During November 2020 (upto 20.11.2020) Eastern Railway has already loaded 3.77 million tonnes which is 6.5% more than the corresponding month of the last year.
- It is stated that Eastern Railway freight services are continuing on round the clock basis to ensure supply of essential commodities and other items in different parts of the country and thus maintain the back end supply chain.
- The Railway freight services are having certain unique benefits as these are safe & secure as well as economic way of transportation of commodities.
- The freight trains are transporting regularly foodgrains, sugar, edible oil, fertilizers, petroleum products, cement, steel, coal and minerals.
- The freight trains are running with enhanced speed to maintain strictly punctual services.
- The speed of freight trains has jumped from 16.67 kmph of last year to 56.12 kmph this year (from 1st April to 20th November 2020), thereby registering an increase of speed of 236.65%.
- The Business Development Units (BDUs) formed at Headquarters as well as at Divisional levels are continuously interacting with the freight customers for transporting freight traffic in different corners of the country and abroad.
- The BDUs are working hard for best possible customer relations, implementing feedback from the freight customers and acting as catalytic agents for freight business and to provide one stop solution to customers’ grievances.
- Everywhere Covid related health & hygiene protocol of the field workers have been given top priority.
Freight Service Portal:
Recently, Indian Railways opened a new freight services portal as one stop solution for freight related queries and other information. The portal contains facilities like booking of freight and parcel consignments, information about loading and unloading locations, tracking facilities of the consignments booked.
- The portal also contains details of nodal officers of different Zones & Divisions for freight related queries.
- Besides, the portal also provides information about scheduled movement of cargo over Indian Railways network, live tracking and monitoring of movement of cargo over GIS, details of different schemes available to make transport more economical, online gateway for investing in Indian Railways for owning private freight terminal and investing in wagons for guaranteed availability and other benefits.
- Among other features, the portal also has the link to the “Rail Madad” which provides instant help for the train related complaints and queries.
The features packed in this new portal in a nutshell are:
- FNR -11 digit unique number like PNR to trace consignment.
- Booking procedures, Rate slabs, Freight calculator etc.
- How to transport large shipments and smaller parcels.
- Facilities at stations, loading and unloading locations, CRTs, PFTs
- Partners of IR – List of aggregators, Truckers, Warehouses and Labour Goods Shed wise and their numbers.
- Track and trace facility.
- FAQ (Frequently Asked Questions)
- Link with Rail Madad through Contact Us Menu
All these are available in the link: https://www.fois.indianrail.gov.in/RailSAHAY/index.jsp.
Source: Eastern Railway-Press Release | Image Credit (representational): MoR
