Bangalore Metro Update: Tender invited for providing security, allied services and supply of HHMDs for depot, stations, viaducts, tracks and trains of Reach-4B

Bangalore Metro Rail Corporation Limited (BMRCL) invites open Bid from eligible, reputed and experienced Consultants (JV/Consortium Not Permitted) for Providing security and allied services and supply of HHMDs for depot, stations, viaduct, track and trains of Reach–4B.

  • Tender Reference Number: BMRCL/O&M/HR/SECURITY/R4B/2023/2
  • Name of Work: Providing security and allied services and supply of HHMDs for depot, stations, viaduct, track and trains of Reach–4B.
  • EMD: INR 14.71 Lakh
  • Contract Period: 36 Months
  • Document Download/Sale Start Date: 16th Aug, 2023
  • Document Download/Sale End Date: 15th Sep, 2023
  • Pre Bid Meeting Date: 31st Aug, 2023
  • Bid Submission Start Date: 16th Aug, 2023
  • Bid Submission End Date: 15th Sep, 2023
  • Tender Opening Date: 15th Sep, 2023

Scope of Services:

  • Providing Security & Allied Services for Stations, Viaduct / Track, Train & Coaches in Reach-4B of BMRCL.
  • Reach-4B section consists of 05 (Five) Metro Stations i.e., Konankunte Cross, Doddakalla sandra, Vajrahalli, Thalaghattapura & Silk Institute.

Further details in respect of service are given below:

  • This involves providing comprehensive services in Security & Allied Services for the entire Reach-4B.
  • The services may be required to be done during the day and night as per BMRCL requirement.
  • The Contractor will execute Security & Allied works with the uniformed and suitably trained personnel in stations, viaduct/track and train coaches.

Description of Services:

  • Manning the entry and exits of Stations and frisking the entrants using metal detectors for security purposes. Each entry/exit shall be manned at least by one lady security guard for frisking and checking female commuters apart from a male guard for frisking of male passengers as per Standard Operating Procedure (SOP) laid down by BMRCL.
  • Besides this, at entrances, Two (2) Security Guards will check baggage using Baggage Scanners. Only personnel properly trained in baggage scanning system, frisking system and related security duties need to be posted at all points. The agency shall conduct “Refresher” training to the guards and supervisors on all security aspects including on baggage scanning and frisking once in 6 months without fail.
  • Each AFC gate array set shall be manned by the security person, who shall watch and ensure that only valid ticket holders enter and exit properly.
  • There shall be two to three security guards initially in each platform of the station in two day shifts and one security guard per platform in the night shift. The guards shall ensure the safety of the commuters and orderliness inside the station premises. The security guards shall also have the duties of preventing unauthorised personnel in trains at terminal stations during turn back.
  • Shall watch, attend and properly deal with security risks like unattended objects, more than normal crowd, mischief by bullies, misbehaviour etc.
  • Shall watch and ensure that unauthorised persons do not enter restricted areas.
  • The security system should be such that there is a record of all the entrants. This is mainly done through the CCTV system, which is provided by BMRCL. Security agencies should be capable of making good use of this facility for security purposes by deploying Computer qualified and trained personnel.
  • Every Station has a private area meant only for BMRCL personnel. In this area, the public should not be permitted to enter. All entries in this area should be only with the prior permission of the authorised BMRCL official.
  • The agency should register with due approval of BMRCL fingerprints of the security personnel deployed (including substitutes not exceeding 20% of the required strength, to take care of absence of regulars) in the Biometric Attendance & Access System and only such Registered Security personnel should enter the BMRCL premises for providing security services and none else.
  • The norm of entry & exit through the Biometric System as prescribed by BMRCL should be strictly followed and this shall form a daily database in respect of attendance of the security personnel. Besides this, the agency should provide, as approved by BMRCL, identity cards for its security personnel who shall display the said card as part of his uniform.
  • Security personnel and Supervisors must perform duties as per the SOP of BMRCL which is a confidential document and will be provided to the successful Tenderer for compliance.
  • The security staff deployed shall perform their duties as per the instructions of BMRCL from time to time. They shall take steps adequately to filter the articles which are prohibited in BMRCL area well in time.

Security Gadget (Hand Held Metal Detector):

  • The Contractor shall supply 30 Nos. of Hand Held Metal Detector for use by their Security Guards in the awarded stations. Service and usage of HHMDs are subject to inspection and acceptance by the committee/Security department officials.
  • The HHMDs shall be delivered to BMRCL at designated Consignee/s 15 days prior to start of the Contract or as indicated by BMRCL, whichever is earlier.
  • The HHMDs shall be the property of BMRCL after receipt of the same by BMRCL.


Work Experience:

  • Should have an experience of providing Security and Allied Services having successfully completed at least:
    • One similar work of value not less than Rs. 2.61 crore, or
    • Two similar works of value not less than Rs. 1.63 Crore each, or
    • Three similar works of value not less than Rs. 1.31 crore each during the last 7 years in any Metros/Railways/Airports/Large PSUs/Nationalised Banks/Central/State Government/Large Private Sectors/Reputed Organisations.

About BMRCL:

  • Bangalore Metro Rail Corporation Limited (BMRCL), a joint venture of Government of India and Government of Karnataka, is a Special Purpose Vehicle entrusted with the responsibility of implementation and operation of Bangalore Metro Rail Project.
  • Bangalore Metro, christened as “Namma Metro”, not only adds to the beauty of Bangalore city skyline, but more importantly provides a safe, quick, reliable and comfortable public transport system. Besides this, Namma Metro is a major environment friendly addition to the Bangalore City as it significantly contributes to the reduction of carbon emissions.
  • Metro services have been in operation on 56 KM on East-West corridor – 25.6 km long, starting from Baiyappanahalli in the East and terminating at Kengeri Terminal in the West and on 30.4 km North-South corridor commencing at Nagasandra in the North and terminating at Silk Institute in the South.
  • This is the First Metro rail project in India commissioned with 750V DC Third Rail Traction on Standard Gauge.

The complete documents can be downloaded from

Source: BMRCL- Tender | Image Credit (representational): BMRCL