Chennai Metro Rail Limited (CMRL) has invited digitally signed open e-tender for Supply, installation, testing and commissioning of Automatic Gates along with the system integrator nominated by CMRL at Chennai Metro Rail Limited Phase-1 stations to facilitate Operation & Maintenance.
- Tender Reference Number: CMRL/S&T/AFC/002/2023-24
- Name of Work: Supply, installation, testing and commissioning of Automatic Gates along with the system integrator nominated by CMRL at Chennai Metro Rail Limited Phase-1 stations to facilitate Operation & Maintenance.
- EMD: INR 60 Lakh
- Defects Liability Period: 2 Years from the Date of Operational Acceptance, Duration of work (Operational Acceptance): 7 Months
- Document Download/Sale Start Date: 18th Nov, 2023
- Document Download/Sale End Date: 08th Jan, 2024
- Pre Bid Meeting Date: 12th Dec, 2023
- Bid Submission Start Date: 02nd Jan, 2024
- Bid Submission End Date: 08th Jan, 2024
- Bid Opening Date: 09th Jan, 2024
Scope of Work:
- Currently Chennai Metro Rail Limited has 32 stations in Phase-1. These stations are installed with the existing Automatic Fare Collection Gates which have been supplied under AFA-01 contract.
- The main objective of the tender is to design, supply of Hardware of Additional Automatic Gates for Fare Collection of Chennai Metro Rail Limited Phase-1 Stations as per the details provided in APPENDIX-A along with the system integrator to facilitate Operations and Maintenance at CMRL located at Chennai, Tamil Nadu.
- Contractor shall design, supply of Hardware of Automatic Gates for Fare Collection of Chennai Metro Rail Limited Phase-1 Stations as per mentioned in APPENDIX-A which should be enabled with reading and validating both QR and Open loop ticketing systems and to do testing and commissioning of these gates as and when deployed as per standard industry practice.
- The whole infrastructure will be built over the System integration which will be done by the company which will be nominated by CMRL. The bidder shall deploy sufficient network infrastructure, design, build, and install the hardware to enable the gates with QR and Open loop ticketing system.
- All deployments, installations testing etc. shall be done under the presence of CMRL representative/(s). This shall be reviewed and approved by the competent authority.
- The bidder also needs to setup a gate in test lab for the complete integrated system for time and again testing of new developments in the QR and Open loop ticketing system and in any anticipated or unanticipated changes that might be deployed in future under a single test environment that can demonstrate various test cases in QR and Open loop ticketing system without disturbing/affecting the on-going ticketing operations.
Detailed scope is as per the given list of scope of works below:
| Sr. No. | Item |
| 1 | Design, Supply of Hardware of Automatic Gates which should be enabled with reading and validating both QR and Open loop ticketing system for Phase-1 Stations (as per provided in APPENDIX-A) along with the System integration with the vendor nominated by Chennai Metro Rail Limited. |
| 2 | Additional Data & Power infrastructure as required to fulfil the on-field requirements. |
| 3 | Installation, Testing & Commissioning of the Gates, System Acceptance Test, Integrated Testing & Commissioning and Service Trial for installed gates. |
| 4 | Test Lab set up at CMRL Admin Building DTC to test various developments, new ticketing products etc., as and when needed as per authorities’ instructions as well as the lab setup at System integrator nominated by CMRL |
- The contractor has to supply the following items:
- AG Reversible and Wide Bi-Directional gate cabinets
- ECU for both QR & Open loop ticketing
- QR Setup with Scanner
- EMV Card reader and further integrations
- Retractable flap unit with passenger logic controller with other modules
- Entry, Exit Passenger Information Display Module
- Power supply unit
- Electrical cabinets
- Network infrastructure
- Fire Alarm System providing interfaces for Automatic Gate opening of station evacuation.
- Internal Cables
- Part-VII of the CDAC-Interface Specification of the NCMC Ecosystem must be followed by contractors.
Scope of DLP:
The DLP shall start after handing over of Operational Acceptance Certificate which includes completion of Testing, Commissioning, System Acceptance Test, Integrated Testing & Commissioning and Service Trial for installed gates as per recommended by CMRL and Reliability Demonstration test. The DLP includes provision of all manpower resources, materials, equipment & software together with Spares necessary for the following as minimum:
- Planning and performance of Preventive and Corrective Maintenance including replacement and repair of faulty modules, units etc.
- Workshop repair services or replacement with new of all defective and faulty items of the System. The Design Life Period for the Automatic Gates must be of minimum 15 years.
- The maintenance staff, tools, testing and measuring equipment, maintenance consumables and labour shall be provided by the Contractor.
- The contractor shall depute its team of sufficient strength and competent engineers in each shift. Employer’s Staff/O&M agency may be deputed at suitable locations for first line of maintenance.
- Contractor shall submit a maintenance manpower plan showing the Contractor’s organisation and committed resources level available for all types of activities to be carried out and to meet the Service Level Targets during the Defects Liability Period.
- The contractor shall ensure all his staff who provide DLP support shall be competent and with sufficient training in the responsible Subsystems. CVs of all the staff shall be submitted to the Employer’s Representative for prior approval.
Apart from routine inspections of the system by the contractor’s team, the contractor’s Engineer shall check all the system once a month for its perfect working and record the observations in the logbook maintained by the Employer with his signature in addition to day to day attending of faults when reported by Employer’s Representative.
In case a failure cannot be attended to at site the Contractor shall arrange to remove the equipment from the site and restore later upon rectification of the fault. In the meanwhile, the contractor shall arrange temporary replacement of defective equipment before removing the same.
The repair of defective parts shall only be considered as completed and returned to stock or back into the system if the parts are tested and verified fit for use in the System. The Contractor shall, during system repair, use only components of equal or higher specification than the original components. The performance of the defective parts after repair shall not be degraded or deteriorated due to repairing.
The maximum turnaround time for workshop repair shall be less than 15 calendar days. The turnaround time shall be the period from when the defective parts are removed from the system until the parts are repaired and returned to stock or into the system. Any extension of workshop repair time shall be agreed with the Employer.
- The Contractor’s experts shall conduct investigations, as necessary, and report the findings and perform corrective actions on occurrence of:
- Any abnormal system behaviour like intermittent faults
- Interference;
- Frequent repeated faults;
- Performance deviation from the specified tolerances etc.,
Failure Reports:
- Hardware Failure Reports:
- For each hardware failure that occurs the Contractor shall investigate the failure and prepare a report on its cause(s) and rectification actions.
- All such reports will be retained as part of the permanent quality assurance record for the system, which shall be subject to inspection by the Employer’s Representative. The report shall clearly show:
- Observed symptoms;
- Most likely cause / actual cause of failure
- Rectification action taken
Software Failure Reports:
- For each software failure, the Contractor shall generate a software failure report. Investigate the failure and prepare a report on its cause(s). All such reports will be retained as part of the permanent quality assurance record for the system, which shall be subject to inspection by the Employer’s Representative. The report shall clearly show:
- Observed symptoms;
- Most likely cause / actual cause of failure;
- Rectification action taken
Eligibility:
Bidder shall submit turnover details of the last three audited financial years. The average annual financial turnover during the last 3 financial years should be at least Rs. 2 Crores- (Rupees Two crores Only).
The financial year as applicable in the country of origin of the bidders would be considered. The ‘last financial year’ will be the latest financial year that ended before the date of Bid submission for this tender. If Audited Balance sheets of FY 2022-2023 are not available, the bidder can submit the provision balance Sheets certified by CA.
Work Experience:
- Experience of having satisfactorily completed similar works during last 5 years ending last day of month previous to the one in which the tenders are invited should be either of the following:
- Three similar completed services each costing not less than the amount equal to Rs. 2.5 Crore, or
- Two similar completed services each costing not less than the amount equal to Rs. 3 Crore, or
- One similar completed work each costing not less than the amount equal to Rs. 5 Crore
- The Experience in design, development, upgradation and implementation of Automatic Fare Gates system hardware and software for Metro Rail Project/Light Rail/Airport/Private firm in the role of single entity or as a Lead technical member of JV/Consortium and must have substantially(ii) completed in the last 5 (Five) years prior to last date for submission of bid.
The complete documents can be downloaded from http://eprocure.gov.in/eprocure/app
Source: CMRL- Tender | Image Credit (representational): CMRL
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